Return & ExCHANGE policy

We want you to love your purchase!

If something’s not quite right, here’s how we can help.

Returns

  • Eligible items may be returned within 14 days of delivery for store credit or exchange only.

  • Items must be unworn, unwashed, and in original condition with tags still attached.

  • Return shipping is the customer’s responsibility unless the item is damaged or incorrect.

Exchanges

  • We’re happy to exchange your item for a different size (if available). Email us within 14 days to start the process.

Final Sale Items

  • All clearance, sale, or limited-edition items are final sale and not eligible for return or exchange.

Damaged or Incorrect Orders

  • If your item arrived damaged or incorrect, email us within 7 days of delivery and we’ll make it right (at no extra cost to you).

How to Start a Return or Exchange

  • Email us at info@fitnessbyashley.com with your order number and reason for return.

  • Once approved, we’ll provide next steps.