Return & ExCHANGE policy
We want you to love your purchase!
If something’s not quite right, here’s how we can help.
Returns
Eligible items may be returned within 14 days of delivery for store credit or exchange only.
Items must be unworn, unwashed, and in original condition with tags still attached.
Return shipping is the customer’s responsibility unless the item is damaged or incorrect.
Exchanges
We’re happy to exchange your item for a different size (if available). Email us within 14 days to start the process.
Final Sale Items
All clearance, sale, or limited-edition items are final sale and not eligible for return or exchange.
Damaged or Incorrect Orders
If your item arrived damaged or incorrect, email us within 7 days of delivery and we’ll make it right (at no extra cost to you).
How to Start a Return or Exchange
Email us at info@fitnessbyashley.com with your order number and reason for return.
Once approved, we’ll provide next steps.